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Services

We don't just hand you the keys.

The platform is only half the job. Our team gets you live properly migrating your data, building your menu, setting up your hardware and staying close once the orders start flowing.

What we do

Everything around the launch.

Included with onboarding, or available whenever you need a hand.

Data migration

We bring your menu, customers and order history across from your current tools cleanly, with nothing lost in the move.

Menu & storefront setup

Categories, variations, modifiers, dietary tags and photos - your storefront built and styled to your brand before you go live.

Hardware & kiosk rollout

POS terminals, thermal printers (network, USB or Bluetooth) and pickup displays - configured, tested and ready for the counter.

Staff training

Short, practical sessions for the floor, the kitchen and the office. So everyone's confident before the first real ticket.

Ongoing support

Priority support when it matters, plus proactive check-ins. We'd rather prevent the 7pm phone call than answer it.

Multi-site rollout

Opening more sites? We replicate your setup, keep branding consistent and bring everything under one dashboard.

How onboarding works

Live in four steps.

Discovery call

A 15-minute walkthrough of your current setup, your pain points and what a good launch looks like for you.

Build & migrate

We set up your storefront, import your menu and customers, and configure your hardware while you keep trading.

Train & test

Hands-on sessions and a full dry run, so every portal behaves exactly as your team expects before launch day.

Go live & support

We're on hand through your first services, then settle into proactive, priority support for the long run.

Let's plan your launch.

Tell us about your restaurant and current tools. We'll map out exactly how onboarding would run.

DirectDine 8-in-1 Ecosystem